Clear answers before you choose a tool.
Are these physical products?
No. All products are digital downloads. No physical products are shipped.
How are files delivered?
Payhip processes checkout and delivers access to purchased or free files.
What formats are included?
Formats vary by product and are listed on each product page. Products may include printable PDF, editable Word, and Excel files.
Can I customize the templates?
Yes. Editable formats may be customized for internal use by the purchasing business under the Single Business Use License.
Can I share the files with another business?
No. Products may not be resold, sublicensed, redistributed, publicly posted, or shared with another business.
Are these compliance documents?
No. They are general business tools, not legal, tax, accounting, financial, regulatory, safety, HR, maintenance, or compliance advice.
What is the refund policy?
Because digital files can be accessed immediately, purchases are generally final after access or download, except where required by applicable law or where Payhip or Crawford Business Tools determines that a remedy is appropriate.
How can I get help?
Email support@crawfordbusinesstools.com with your order details and question.